Manager Application Performance
Company: GPAC
Location: Fort Worth
Posted on: May 3, 2024
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Job Description:
Relocation May Be Offered
The Employee Experience team is a small, agile group focusing on
driving high-impact action throughout the organization using survey
data, Kaizen events, and partnerships with key stakeholders. At
present, the Employee Experience team has focused its efforts on
driving action through its biannual Employee Experience Census
survey and downstream Kaizen events. In addition to helping refine
and execute the existing strategy, the Employee Experience Manager
position will play a key role in developing the department into all
phases of the employee lifecycle: The role will initially focus on
the biannual Employee Experience Census survey, assisting in
execution, data interpretation, and partnering with stakeholders
across the company to drive action. The role will progress into
developing and implementing onboarding and exit surveys and
partnering with leaders across the company to drive action. Key
elements of the job include leveraging quantitative and qualitative
survey data to close-the-loop and drive action plans with local and
corporate leadership teams, assisting in root cause analysis and
Kaizen events, providing expert insight into solutions, holding
stakeholders accountable for implementing and sustaining action
plans, and designing practices and processes that enhance each
phase of the employee lifecycle. Lifecycle Survey Administration
(via Qualtrics)
Employee Experience Census survey (biannual)
Recruitment surveys
Onboarding surveys
Exit surveys
Survey Development
Recruitment surveys
Onboarding surveys
Exit surveys
Survey Data Interpretation & Report Out
Employee Experience Census survey data interpretation at the
executive, divisional, and functional levels:
Performance Gaps
Onboarding Surveys: Exit Surveys: Monthly trend reports with
corporate HR and Executive team.
Onboarding Surveys: Exit Surveys: Generate predictive data
report.
Correlate survey data to employee turnover and engagement levels
via the bi-annual EX Census survey data to determine relationships
and establish mitigation plans.
Generate Predictive validity report for the bi-annual Employee
Experience Census survey.
Assist in facilitating training and Kaizen events related to
bi-annual Employee Experience Census survey, as well as onboarding
and exit survey data.
Dashboard and data training to all stakeholders
Provide resources and thought partnership to key stakeholders to
drive action.
Survey close loop function and strategic action plan with local
hiring managers divisional and functional leadership, site-based
HR, corporate HR, and Executive team.
Biannual Census Survey : Assist in action planning and
accountability at corporate, divisional, and functional level.
Partner with senior leaders to drive accountability.
Onboarding Surveys : Assist in action planning and accountability
to resolve issues and establish opportunities for improvement.
-Help establish systemic solutions for onboarding experience and
process improvement at the local level. Work with Corporate HR to
help establish and implement systemic methods for onboarding
improvement at the global level.
Exit Surveys : Help establish methods to mitigate future turnover
locally and globally. Work with Corporate HR to help establish and
implement systemic methods to mitigate future turnover.
Leveraging survey data and best practices to collaborate with
corporate and site-based Human Resources to assist in designing
seamless, effective onboarding programs, exit processes, engagement
initiatives, and recruitment practices.
*The role is not limited to these functions, and long-term may
expand into broader elements of employee experience and human
resource management.
Bachelor's degree in Business Management, Organizational
Development, or related field.
- 5 or more years' experience in Employee Experience Management,
Change Management Programs, HR or extensive project management.
- Ability to collaborate effectively with cross-functional teams,
both in person and through digital platforms (e.g., Microsoft
Teams)
- Ability to execute in an agile work environment.
- Proficiency in onboarding and exit survey creation
- Proficiency in statistical analysis
- Experience in developing and implementing company-wide projects
and initiatives
- Experience in Kaizen events and root cause analysis -
- Ability to conduct statistical analyses in Excel
Data Analysis
Project management
Relationship Building
Travel Required: Yes
Time Allocation: 30% travel, 70% office
For additional information on this opportunity, or other positions
of interest, contact Scott DeWitte with gpac Recruiting in Sioux
Falls.
All qualified applicants will receive consideration without regard
to race, age, color, sex (including pregnancy), religion, national
origin, disability, sexual orientation, gender identity, marital
status, military status, genetic information, or any other status
protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm
specializing in placing quality professionals within multiple
industries across the United States since 1990.
Keywords: GPAC, Fort Worth , Manager Application Performance, Executive , Fort Worth, Texas
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