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Customer Experience Representative

Company: VirtualVocations
Location: Fort Worth
Posted on: February 12, 2025

Job Description:

A company is looking for a Customer Experience Representative - Part Time.



Key Responsibilities

Handle inbound call volume, averaging 40-50 post-sales calls/chats daily
Ensure single call resolution and manage escalations effectively
Maintain customer records and report inefficiencies using internal tools


Required Qualifications

High School diploma or equivalent is required
2+ years of experience in a customer-facing, service-related role
Ability to type 40+ WPM for phones and 45+ for chat
Familiarity with Microsoft Office and Google Office suites
Strong organizational skills and attention to detail

Keywords: VirtualVocations, Fort Worth , Customer Experience Representative, Other , Fort Worth, Texas

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