Director of Sales
Company: Lifeblue
Location: Plano
Posted on: October 4, 2024
Job Description:
Inspired by our partners, guided by our purpose
Lifeblue is a full-service digital agency and Certified B
Corporation that's proud to boast end-to-end web development,
design, data analytics, and content services, as well as a growing
product arm of our business: .
Our remote-first team works with incredible partners ranging from
NBA teams to Heifer International and the Country Music Hall of
Fame. In joining our vibrant, collaborative group, you'll become
part of Lifeblue's 17-year legacy of humanizing digital
experiences.
Who you are
Are you a strategic thinker with a passion for driving sales
growth, building sustainable client relationships, and delivering
exceptional client service? As our first Director of Sales, you'll
do just that by serving as an expert on TurnStyle's end-to-end
sales processes and best practices in the context of business
priorities and go-to-market strategies in the event and ticketing
space.
In this role, you'll be responsible for supporting and elevating
the teams that build relationships with TurnStyle clients to deeply
understand their needs for ticketing solutions, guide them through
TurnStyle offerings, and advise them in buying and configuring what
maximizes their value within their budget.
Our ideal candidate will have thrived in fast-paced environments
before, ideally leading high-visibility initiatives at a
multi-product SaaS company where they've made a proven and
measurable impact.
What you'll do
Sales Strategy & Execution
- Develop and execute a strategic sales plan to achieve revenue
targets and drive business growth through effective customer
acquisition, retention, and upsell strategies
- Stay up-to-date on industry trends, market dynamics, and
competitor activities to identify opportunities for innovation and
differentiation
- Identify process pain points and areas of opportunity to
improve sales productivity and efficiency
- Partner with product owners to ensure appropriate relative
prioritization of process enhancements
- Partner with internal stakeholders to understand
interdependencies and design the ideal sales processes in the
appropriate platforms
Team Leadership
- Lead and mentor a team of sales professionals, providing
guidance, support, and coaching to ensure their success
- Foster a culture of accountability, collaboration, and
innovation
- Establish and monitor key performance indicators (KPIs) to
evaluate team and individual performance, adjusting strategies as
needed.
- Analyze the impact of new product launches and identify changes
required to existing sales processes to maximize launch
outcomes
Client Service & Engagement
- Cultivate and maintain strong, long-lasting relationships with
clients, understanding their needs and challenges to provide
tailored solutions and maximize client satisfaction
- Work closely with internal stakeholders to ensure alignment
between customer needs and product offerings
- Ensure overall Lifeblue brand values of Service, Empathy,
Intention, and Gratitude are upheld and infused into the service
side of client engagement
Pipeline Management
- Lead and manage the overall sales process and required internal
and external coordination from lead generation to deal closure
- Implement effective pipeline management including deal
discovery, qualification, staging, and accurate forecasting
- Actively develop sales opportunities, manage customer
interactions, communications, trials, and reports
- Effectively manage the business as it relates to ongoing sales
activity including pipeline forecasting, organizational mapping,
contracts, proposals, and legal
What you'll need
- 8+ years of direct B2B sales sales leadership experience,
preferably in the SaaS industry
- Experience taking deals through the sales cycle from engaging
customers to closure
- Ability to plan and manage at both the strategic and
operational levels
- Experience in selling products or services in a start-up and
scale-up environment
- A passion for sustainable client relationship management and a
commitment to delivering exceptional client service
- Excellent communication and interpersonal skills, with the
ability to effectively influence and negotiate at all levels of an
organization
- Analytical mindset with the ability to leverage data and
metrics to inform decision-making and drive continuous
improvement
- Experience leading and managing both sales & service team
members, with a focus on coaching, mentoring, and professional
development
- Passion for innovation and technology, with a keen interest in
staying abreast of industry trends and developments
Bonus Points
- Prior experience supporting startup companies through Series A
and B funding
- Prior experience defining and leading Sales & Service
initiatives for a SaaS product
Why us?
Lifeblue is committed to fostering an inclusive and flexible
environment that encourages team members to thrive - both at work
and outside of it. We care about your health, families, and future
so our total rewards program offers a full range of benefits,
including:
- A robust healthcare package to take care of you and your
dependents
- A 401K with a generous 4% match to help you plan for the
future
- A flexible, results-only work environment centered on trust and
support with unlimited time off
- Paid parental leave for new parents of any kind to focus on
their growing families
- A bi-annual technology stipend that allows you to own your
computer and be comfortable in your home office
- A yearly professional development allowance that supports your
learning and growth
- Virtual and in-person social events, fun partner perks (like
Mavs tickets, trips to Medieval times, and more!), along with a
two-week holiday break each year to reset
If that sounds like a team that you'd like to join, we encourage
you to apply, whether you check all the boxes or not. We're focused
on cultivating a community of people who can grow with us, and you
might be the person we're looking for, even if you don't realize it
yet. Notably, we encourage members of traditionally
underrepresented communities to apply, including people of color,
LGBTQ-identifying people, veterans, and people with
disabilities.
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Keywords: Lifeblue, Fort Worth , Director of Sales, Sales , Plano, Texas
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